Privacy Policy

Introduction

Welcome to https://pepper-spray-maintenance-and-storage.selfsecure.net (hereafter referred to as “Pepper Spray Maintenance and Storage,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Sales and Service Protection Act (UCPA), Utah, USA
Connecticut Data Privacy Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://pepper-spray-maintenance-and-storage.selfsecure.net
Mobile applications and services associated with our brand
Interactive features and forms on our websites
Communications initiated by or through our company, such as newsletters, emails, calls, and text messages (SMS)

Please note that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing data collection.

Processing Activities

This Privacy Policy outlines the activities we engage in when you:

Utilize our applications and services as an authorized user.
Visit any of our websites linked to this policy.
Communicate with us via email, phone, or text messages.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information: Details required to create and manage your user account, such as names, usernames, and passwords.
Payment Information: Credit/debit card details, billing addresses, and payment history for transaction processing.
Financial Information: Banking information for direct deposits or withdrawals, if provided.
Purchase Information: Products or services bought from us, including quantities, dates, and prices.
Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types to enhance user experience.
Location Data: Geolocation data when you interact with our services, used for location-based services.
Feedback: Responses provided by users through surveys, reviews, or direct feedback forms.
Social Media Information: Data collected from social media platforms when users choose to connect their accounts with ours.
Product Information: Details about products or services you’ve inquired about or purchased, including preferences and customization choices.

We gather this data through various methods: user input forms, account settings, browsing activities, purchase transactions, device settings, and analytics tools. Additionally, we may receive personal data from third parties who assist us in providing our services, always adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your browser when you visit our websites or use our applications. We employ cookies for:

Strictly Necessary: Ensuring basic functions and features of the website or application work properly.
Preference: Remembering user preferences, such as language settings and display options.
Analytics: Collecting aggregate data about user interactions to improve our services and user experience.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie preferences.

Retention and Deletion

The duration for which we retain personal data depends on the purpose of its collection and in compliance with applicable laws. We keep data as long as necessary to fulfill these purposes, including:

Processing transactions and delivering products or services.
Honoring user preferences and providing personalized experiences.
Complying with legal requirements and resolving disputes.

Once the retention period expires, we securely delete or anonymize the data unless we are required by law to retain it for a longer period.

Your Rights

Depending on your location, you have certain rights regarding your personal data, including:

Access: The right to request access to and receive a copy of your personal data.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: Limiting our use of your personal data for specific purposes.
Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data for direct marketing or other purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or file appeals/complaints, please contact our Data Privacy Team at [email protected] or through postal mail:

Pepper Spray Maintenance and Storage
Data Privacy Team
[Address]
[City, State, Zip Code]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For inquiries, assistance with unsubscribing from communications, or data-related questions, please contact us:

Email: [email protected]
Postal Mail: Pepper Spray Maintenance and Storage, Data Privacy Team, [Address], [City, State, Zip Code]